BlackBerry's BBM app has always been pretty popular and we suppose its exclusiveness helped play a part back then, but now that it has made its way onto iOS and Android platforms, recent studies have found that the app still managed to retain its popularity, especially amongst certain Asia countries to the point where it seems that customer service for a particular company in the Middle East has turned to using BBM to help keep in touch with customers as well as address any problems or enquiries that they might have.
Ubergizmo , BBM Used For Customer Service In The Middle East, BBM Used For Customer Service In The Middle East
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